Since 12 May 2026, only learner drivers have been permitted to book, change, swap or cancel car driving tests. The updated rules also prohibit the use of bots or automated systems to search for test appointments.
In an update sent to
stakeholders, DVSA confirmed it has suspended online booking access linked to
1,178 driving licence numbers where its monitoring systems detected what it
described as “unusual activity”. Learners affected can still manage bookings by
telephone.
The agency has also
reported a number of third-party driving test apps to Apple and Google,
claiming they breach both DVSA terms and conditions and platform developer
policies. DVSA said it is working with both companies in an attempt to have
non-compliant apps removed.
Alongside this, DVSA
confirmed it has reported social media accounts and groups advertising services
that it believes break the law or breach its terms and conditions. According to
the agency, some accounts have already been removed by platforms.
DVSA also stated that
seven business accounts had been suspended after allegedly attempting to use
bots to secure driving tests, although the agency said these attempts were
unsuccessful.
However, questions remain
across the training industry about how effective the measures will prove in
reducing demand pressures and limiting unofficial secondary markets for test
appointments.
DVSA continues to advise
learner drivers to:
- Book, change or
cancel tests only through GOV.UK
- Only pay official
DVSA test fees
- Avoid third-party
apps, websites or social media services offering earlier test slots
The agency said the only
legitimate ways to secure an earlier test remain through the official GOV.UK
booking service or by arranging a direct test swap with another learner through
DVSA system.
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